Shipping policy

Shipping Information

We aim to dispatch orders on the same business day, though some orders may take up to 3 business days to ship. Please note that shipping times may vary depending on production schedules and high order volumes.

All orders are shipped via pre-paid, trackable, and secure delivery methods. The estimated shipping times refer to the date your order leaves our warehouse, not the date the order was placed.

Shipping costs and delivery times may differ based on your location and the chosen shipping method.

Delivery Address:
To ensure your order arrives safely, please provide a secure address where parcels can be delivered without risk of theft or damage. Once the carrier marks an order as delivered, it is considered successfully delivered.

NineTwoFive Studios is not responsible for parcels that are lost, stolen, or damaged after delivery to the provided address. If your delivery location is not secure, we strongly recommend selecting an alternative address or delivery option.